About orlenaz

Who we are

orlenaz is an online-only store selling women's jeans to customers in the 48 contiguous United States, Canada, Australia and the European Union. The store is operated by NORDIN FULFILLMENT LLC, a limited liability company registered in the State of Montana.

How we work

We do not manufacture the jeans we sell. We currently carry three styles: a high-waisted flare jean in plus sizes made by MolyPark, the Luscious Curvy bootcut jean made by WallFlower, and the Amanda classic tapered jean made by Gloria Vanderbilt. They are shipped to you by our supplier's warehouse in China. The catalog is small on purpose: we add a style only once we can describe it accurately and ship every size and color we list.

We do not operate a retail store, a showroom, or a warehouse of our own, and we hold no inventory in the United States or in any other destination country. Orders are picked, packed and shipped by our supplier's warehouse in China. U.S. orders are delivered by USPS or FedEx; international orders by a postal or courier partner in the destination country. The address below is our registered business address in Montana. It is not a store, it is not a pickup point, and it is not where your parcel comes from.

What that means for you

  • Orders take 3 to 5 business days to process and a further 8 to 12 business days in transit, so 11 to 17 business days in total.
  • United States: import duties are included in the price you pay, with nothing extra to collect on delivery. Canada, Australia and the European Union: import duties, VAT or GST are not included and are paid by the recipient on delivery.
  • Returns are received at our returns facility in Kent, Washington, United States. We send you a prepaid return label wherever you are.
  • United States: flat $7.95 shipping, free once your order total after discounts reaches $60. Canada, Australia and the European Union: flat $9.95 (USD), free once your order total after discounts reaches $79 (USD).

Company information

Legal entity NORDIN FULFILLMENT LLC
Registered address 1001 S Main St Ste 600, Kalispell, MT 59901, United States
Returns received at 19206 68th Ave S, Kent, WA 98032, United States
Email support@orlenaz.com
Phone +1 310-788-2525
Ships to The 48 contiguous United States and the District of Columbia, Canada, Australia and the 27 member states of the European Union

Talking to a person

Email support@orlenaz.com and you will hear back within 24 hours. If something has gone wrong with an order, say so in the first line and include your order number; we would rather fix it than have you chase us for it.